Download the Intel® SSU and save the application on your computer.Provide screenshots from the General tab (showing any error code) and Driver tab.Ģ- Just to make sure, did the issue start after a Realtek* Audio driver update, or after a BIOS update?ģ- Run the Intel® System Support Utility (Intel® SSU) and attach the report to this thread to gather more details about your system. If the issue persists or if your Intel® NUC shows different error codes, please provide the following details so we can check this further:ġ- Screenshots from Device Manager > Intel® Smart Sound Technology (Intel SST) OED > right-click on it and select Properties. ![]() ![]() Also, here is the latest Realtek* High Definition Audio Driver for Windows® 10 64-bit for NUC10i7FN, NUC10i5FN, NUC10i3FN You can download the latest BIOS 0047 from this link: BIOS Update. If your system is showing any of those error codes, please refer to the following link Intel® NUCs: Error 10 or 31 in Device Manager for Intel® Smart Sound Technology and try the recommended steps under section " If you have an Intel NUC product". We are aware of issues regarding error codes 10 & 31 on this component. Based on the Device Manager screenshot attached, we noticed that there is a warning/error for Intel® Smart Sound Technology (Intel SST) OED. We understand that you are having issues with the audio Realtek* audio jack component. Hello you for posting on the Intel® communities. I hope it's resolved soon and I'm sure lots of others are in the same boat! I've not tried it myself as flashing BIOS is always a risk and I don't want to end up with a NUC that doesn't work at all as everything is perfect apart from this issue. Interestingly - I came across this post today: Nothing suggested on the Intel website by way of solution worked. Likewise - the exclamation point (denoting something is not working properly) has always been showing against "Intel(R) Smart Sound Technology (Intel(R) SST) OED) - Code 10. I also have never seen the Realtek Audio Driver appear in the Device Manager (under Sound, video and game controllers) - as with the it's always been 'High Definition Audio Device'. ![]() The Intel Driver & Support Assistant also reminds me everyday that it has found a driver update (Realtek* High Definition Audio Driver for Windows® 10 64-bit for NUC10i7FN, NUC10i5FN, NUC10i3FN) despite me having clicked 'Install' in respect of this update at least a dozen times. I've never been able to get the 3.5mm jack to work and periodically search the forums to see if someone has found a solution. I've been having the same issue withy my Intel NUC10i7FNB.
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